Returns & Exchanges
At Peace Coffee, we want you to love every sip. If you are not completely satisfied with your purchase, please contact us within 30 days so we can make it right through a replacement or refund.
Contact Support
Email our customer service team with your order number and the reason for your request to initiate a return or exchange.
Verify Product Condition
Ensure that non-perishable items are in their original packaging; please note that roasted coffee is handled on a case-by-case basis for quality assurance.
Ship Your Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Replacement
Once we receive your return, we will process your refund to the original payment method or ship out your requested replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing